My eyes were open to how small the Internet makes our world, when my e-mail systems refused to work recently. After trying every trick I know (including asking my husband for help) I had to give in and call the helpline. It turned out that the person who answered my wild plea for help lived in India and spoke little English with a very rich accent.
Before long, after taking some of my particulars, he was controlling the mouse on my laptop. Incredible, isn’t it? This man sitting in a country on the other side of the world was able to log into my computer, in my living room and take control of my mouse. One of the things he said to me was, ‘See your mouse moving around there on your screen? That’s me controlling it.’
Within minutes my problem was fixed and I was ‘up and running’ again. Some of my friends were appalled when I told them about this occurrence. They didn’t like the idea of someone else being able to move your mouse without even being in the same room as you. I, on the other hand was just relieved to get the problem solved. Besides, these systems use fine-grained encrypted permissions so only highly and specially trained technicians can access and use them. The system ensures that all transactions are positively secure and safe.
Remote desktop is a desktop software site that stocks remote management for Windows 7, Mac and Linux. The focus is on troubleshooting as in my case, but they also address SMBs and workgroups in need of workable and professional PC Remote Access support tools. If you’re part of an enterprise which has separate domains and virtual environments, this software is definitely something you’ll need. You can be assured that, from a business point of view, its use of 256-bit encryption – the highest in its class, is a measure of how much work, pride and security have been put into it.
This software is also useful for cost-effective training and for offering support to users who’re working from home or constantly travelling. As constant collaboration is essential for our fast-paced modern societies. I know that without the efforts and collaboration of my friends on the Internet, I would certainly be lost. How about you? And have you had a similar experience?